AGCO, a global leader in the design, manufacture, and distribution of agricultural machinery and precision ag technology, has announced the launch of AgRevolution’s™ same-day delivery service for machinery parts. AgRevolution, an AGCO-owned, full-line agricultural equipment dealer operating in Kentucky, Illinois, and Indiana, now offers farmers same-day delivery for in-stock parts in as little as two hours. This service is part of the dealer’s implementation of FarmerCore, AGCO’s global initiative to transform the customer experience by prioritizing on-farm service and sales support.
Customers in western Kentucky, southern Indiana, and southern Illinois can place orders online or by calling their nearest AgRevolution location. In-stock parts will be delivered directly to the farm within two to six hours from the order, depending on the part size. Same-day delivery is made possible by AgRevolution’s fleet of 30 mobile service trucks, which provide on-farm maintenance and repairs.
“We’re dedicated to providing an exceptional on-farm experience that takes our entire business directly to farmers, making them more productive and profitable,” said Stacy Anthony, CEO of AgRevolution. “Implementing same-day parts delivery is central to our Farmer-First commitment, as it enables us to minimize downtime for farmers who handle their own repairs as well as customers who call our expert technicians for support.”
With its new parts delivery service, AgRevolution demonstrates how dealers can fulfill the promises of FarmerCore: an on-farm mindset, smart network coverage, and digital engagement.
“FarmerCore puts dealers in closer proximity—both onsite and online—to farmers, creating a seamless purchase, service, and support experience,” said Stefan Caspari, AGCO Senior Vice President of Customer Success and Business Effectiveness. “As FarmerCore adoption expands, the integrated digital and physical elements will empower farmers to engage with AGCO dealers on their terms throughout the purchasing journey and product ownership lifecycle.”
A growing number of AGCO dealerships in North and South America are deploying aspects of the FarmerCore program, including expanded mobile service fleets, alternative format outlets (e.g., parts-only stores), and digital tools to enhance customer support.
