As 2024 draws to a close, Aramark is proud to reflect on a year filled with remarkable achievements, community contributions, and forward-thinking innovations. This year has been a testament to Aramark’s commitment to delivering excellence across various industries while maintaining a strong focus on innovation, sustainability, and community impact. Here’s an in-depth look at some of the year’s most notable highlights:
Aramark Led with Innovation and Technology
In 2024, Aramark continued to push the boundaries of innovation, launching cutting-edge technologies to enhance the customer and client experience. One of the standout initiatives was the introduction of Hospitality IQ, a hub for Aramark’s artificial intelligence (AI)-powered business applications. This platform has set the stage for numerous advancements across the company’s operations.
Highlights include:
- Telehealth Program: Aramark launched a telehealth program to digitally connect hospital inpatients with clinical nutrition services, ensuring better access to personalized healthcare solutions.
- Automated Stores: Automated retail stores were opened at various locations, including Houston Methodist Sugar Land Hospital, Huntington Bank Field, and LEGOLAND Windsor Resort, providing seamless shopping experiences.
- Autonomous Floor Cleaning Robots: To improve operational efficiency and cleanliness, autonomous floor cleaning robots were deployed across multiple Aramark lines of business, showcasing the company’s commitment to leveraging technology for better outcomes.
Aramark 2024 A Year of transformational Innovation, Impact, and Excellence
Successfully Executing Large-Scale Events
Aramark’s dedicated employees played a pivotal role in the success of some of the world’s largest and most prestigious events in 2024. Their exceptional service ensured memorable experiences for attendees.
Key events supported this year include:
- 2024 Houston Livestock Show and Rodeo: A massive event that brought together thousands of attendees, showcasing the best of entertainment and hospitality.
- 2024 European Football Championships: Delivering top-tier services to fans and teams during one of the most-watched sporting events globally.
- Women’s Tennis Association (WTA) 500 Korea Open: Providing exceptional hospitality for tennis enthusiasts.
- 150,000-Fan Rock Concert in Berlin: Catering to the needs of an enormous crowd at one of the year’s most significant music events.
- 2024 Spanish Grand Prix: Ensuring a seamless experience for motorsport fans.
Welcoming New Brands to the Aramark Family
This year, Aramark expanded its portfolio by welcoming several exciting brands, reinforcing its commitment to delivering exceptional hospitality experiences across diverse sectors. The additions include:
- Fort Sumter Tours, SpiritLine Cruises, Gray Line of Charleston, and Bushkill Falls
- Asbury Communities
- Cuisine Boulud New York
- Heathland Hospitality Group
- Tomdra and SunDun Acquisition
- Cape May Stowaways Bar and Restaurant
- Adventures on the Gorge in West Virginia
- Everton Football Club
- Quantum
- KZ Provisions
These acquisitions highlight Aramark’s dedication to broadening its reach and enhancing its service offerings.
Introducing Avendra International
In 2024, Aramark launched Avendra International, a strategic move to solidify its position as a global leader in procurement and supply chain services. Avendra International caters to a wide range of sectors, including hotels, hospitality and leisure resorts, healthcare, and educational institutions, ensuring optimized supply chain operations worldwide.
Honoring Culinary Excellence
Aramark’s Innovation commitment to culinary innovation and excellence was evident throughout the year, with numerous competitions and certifications celebrating the talent and creativity of its chefs. Some highlights include:
- Culinary Competitions: Events such as the IN2WORK Aces Competition, Culinary Star Competition, Junior Culinary Stars Recipe Competition, EMPOWER Culinary Challenge, International Chefs’ Cup, Collegiate Hospitality National Chef Competition, and Salute Hospitality Epicurean Faceoff provided platforms for chefs to showcase their skills.
- ProChef Certifications: In March and August, chefs from Collegiate Hospitality, Sports + Entertainment, Lifeworks, Destinations, and Healthcare+ earned prestigious ProChef Certifications from the Culinary Institute of America, further establishing Aramark as a leader in culinary excellence.
Enhancing the Fan Experience
Aramark celebrated another year of delivering enhanced fan experiences at major sporting events nationwide. Innovation From the NBA and NHL to MLB and NFL seasons, the company elevated menu offerings, introduced creative culinary concepts, and provided exceptional services to ensure unforgettable moments for fans.
Recognized for ESG Initiatives and Leadership
Aramark’s commitment to environmental stewardship and global responsible business practices earned the company several notable ESG accolades and awards in 2024. These Innovation recognitions reflect Aramark’s dedication to creating a sustainable future while fostering diversity and inclusion.
Awards include:
- Community-Driven 2024 Best Places to Work, Modern Healthcare
- 2024 Top 50 Companies and Top Companies for Black Executives, Fair360 (formerly DiversityInc)
- Best Places to Work for Disability Inclusion, Disability:IN
- 2024 Honoree of The Civic 50, Points of Light
- Best of the Top Supplier Diversity Programs for Women’s Business Enterprises, DiversityComm
Welcoming Students Back to School
Aramark’s Student Nutrition and Collegiate Hospitality teams provided students with enriching campus experiences in 2024.Innovation Highlights included creative menu innovations, community-focused collaborative dining, themed dinners, and supper clubs, all aimed at enhancing student life.
Celebrating Heritage Months and Employee Resource Group Members
Aramark’s eleven Employee Resource Groups (ERGs) actively celebrated diversity and inclusion throughout the year by honoring various Heritage Months, such as Black History Month, Military Appreciation Month, AANHPI Heritage Month, Pride Month, Hispanic Heritage Month, Women’s History Month, and Veterans and Military Families Month.
Additionally, ERGs recognized outstanding members with awards such as:
- LEAD Summit Awards (Leaders and Employees of African Descent)
- EMPOWER Awards
- 40 Under 40 Awards (Aramark Young Professionals)
- The Impact Awards (Impacto)
- The Pride of Aramark (Pride)
Aramark Volunteers Made an Impact
Aramark’s volunteers exemplified the spirit of giving back in 2024, supporting local communities through various initiatives. Innovation From assembling and distributing backpacks for students during the back-to-school season to participating in the company’s global day of service, ABC Day, Aramark volunteers demonstrated unwavering dedication to making a difference for people and the planet.
