Bilt,the innovative rewards platform that bridges the gap between where you live and the places you love, is transforming the way communities build loyalty with the launch of Bilt Home Delivery Powered by Gopuff. Now available to Bilt Members across the U.S., this service allows members to receive essentials, gifts, and more delivered in minutes directly through the Bilt app or website, while earning or redeeming Bilt Points on every order.
This new offering marks a significant expansion of Bilt’s ecosystem, extending beyond traditional loyalty programs into tangible, at-home experiences. With Bilt Home Delivery, the platform enables property managers and local merchants to create meaningful moments of appreciation for residents and customers, turning everyday gestures into lasting connections. By leveraging Gopuff’s extensive catalog and fast delivery network, these interactions are more immediate and impactful than ever.
Imagine a member using Bilt Points to order a Household Restock bundle, replenishing daily essentials like cleaning supplies or pantry staples. A property manager can greet a new resident with a thoughtful welcome package, such as a Move-In Essentials bundle paired with a bottle of champagne. Local restaurants can show appreciation to loyal patrons by sending the ingredients to recreate a signature dish at home. These moments, once isolated acts of hospitality, are now seamlessly woven into Bilt’s unified loyalty ecosystem.
“Bilt Home Delivery turns loyalty into something you can actually touch,” said Ankur Jain, Founder and CEO of Bilt. “We’re giving properties and neighborhood businesses a way to celebrate the people who make their communities thrive—through unique, personal gestures that arrive right at home. Whether it’s welcoming someone to a new building or thanking them for dining out, we’re helping every part of your neighborhood show up in meaningful ways.”
The partnership with Gopuff is central to this initiative. “Having spent the past 12 years establishing and scaling a nationwide instant commerce network, Gopuff has become the platform of choice for the world’s leading brands looking to create instant customer experiences,” said Alberto Menolascina, SVP of New Business at Gopuff. “Now, as customers seek ways to stretch their dollar further, we’re leveraging Gopuff’s unique model and technology to power the delivery of affordable essentials you can pay for with your Bilt Points. This first-of-its-kind program will help renters across the country access greater value and unparalleled convenience at a time when it’s needed most.”
From a practical perspective, members can use their Bilt Points for everyday items such as paper towels, hand soap, snacks, or beverages, but the broader impact goes far beyond convenience. Every delivery represents a bridge between residents, their buildings, and the local businesses that enrich their communities. This creates a connected ecosystem in which property managers, merchants, and restaurants can recognize loyalty and engage residents in a more personalized way.
The service is fully integrated into the existing Bilt platform, meaning insights from member preferences and past activity are used to help property managers and merchant partners tailor their offerings. Whether it’s creating customized welcome gifts, surprise thank-you bundles, or curated restaurant experiences, Bilt Home Delivery ensures that each interaction feels deliberate and personal.
By merging instant commerce with loyalty rewards, Bilt is redefining how residents interact with their communities. What was once a digital point balance is now a gateway to experiences that can be felt, tasted, and enjoyed at home. This initiative strengthens the bond between residents and the local ecosystem while empowering businesses to reward engagement in ways that are meaningful and memorable.
In essence, Bilt Home Delivery is more than a service—it’s a new model for neighborhood connection and community recognition, powered by technology and designed around the people who make these spaces vibrant. Through this first-of-its-kind program, Bilt Members nationwide can now experience loyalty in its most tangible form: delivered directly to their door in minutes.
