Ferraro Foods, one of the largest distributors of Italian specialty food products in the United States, has teamed up with Pepper, a leading provider of AI-driven e-commerce solutions for the food distribution industry. This collaboration introduces a mobile-based app designed to streamline and expedite the ordering process for over 8,000 customers across 26 states.
Tailored specifically to Ferraro’s wide range of products and expansive distribution network, the app offers a user-friendly mobile platform that enables instant order fulfillment. Additionally, it equips Ferraro’s renowned sales team—known for their exceptional customer service—with mobile-first tools to manage orders from placement to delivery. After months of successful beta testing, the app is officially launching today companywide.
Ferraro Foods CEO, Dan Hill, commented, “At Ferraro Foods, we take pride in understanding our customers through personalized service. The Pepper App will enhance this by offering a quicker, more straightforward ordering process. Customers will enjoy a seamless mobile experience, while our sales reps will have access to tools that allow them to be more responsive and consultative to our clients’ needs.”
Pepper’s platform is uniquely designed to address the needs of independent distributors like Ferraro Foods. By working closely with industry experts who understand the intricacies of food distribution, this partnership emphasizes Pepper’s commitment to providing food distributors with innovative tools to succeed in a competitive market.
Key Features of the Pepper App for Ferraro Foods Customers:
- Faster Ordering: Simplified interface for quick reordering or discovering new products with just a few taps.
- Real-Time Product Information: Access to up-to-date availability, product descriptions, nutritional values, and pricing details.
- New Product Alerts: Notifications about Ferraro Foods promotions, new arrivals, and seasonal items, ensuring customers never miss an opportunity to enhance their menus.
- Order History & Tracking: Convenient access to past orders and easy account management directly through the app.
Hill further stated, “As Ferraro Foods continues to expand, we remain committed to staying agile and responsive to our customers’ evolving needs. Mobile ordering is one of the many ways we’re driving innovation and reinforcing our leadership in the market. Providing the best specialty products alongside exceptional customer service is at the heart of what we do, and that commitment will never change.”
