Getting your favorite McDonald’s meals delivered to your doorstep just became more seamless than ever. McDonald’s USA (NYSE: MCD) and DoorDash (NASDAQ: DASH) have announced the launch of an upgraded U.S. online ordering experience that allows customers to order McDelivery directly from their mobile web browser or desktop computer—no app downloads, logins, or account sign-ups required.
This innovation is aimed at making McDelivery more accessible to customers in moments when convenience is key, whether they’re ordering from home, the office, or on the go. Orders placed through this new platform will be fulfilled by Dashers—DoorDash’s nationwide network of delivery drivers—ensuring a fast, reliable, and familiar delivery experience that millions have come to trust.
Shanna Prevé, Vice President of Enterprise Sales & Business Development at DoorDash, emphasized that the new solution is designed to meet customers where they are.
“We’re making it easy for customers to order McDonald’s wherever they are,” Prevé said. “This global partnership is powered by innovation—driving sales, simplifying operations, and elevating the customer experience.”
A Streamlined Ordering Process
The new DoorDash-powered online platform can be accessed directly through, eliminating unnecessary steps and making checkout faster. Customers no longer need to create a separate account, remember passwords, or navigate through multiple screens. Instead, they can complete an order in just a few clicks.
The interface offers flexible payment options to suit different preferences, including credit cards, debit cards, and digital wallets. The experience is designed to be intuitive for all types of users—whether they are tech-savvy or less comfortable navigating traditional apps.
This new approach also aligns with the broader trend of “frictionless commerce” in the food delivery industry, where brands aim to minimize barriers between desire and delivery.
Tim Snyder, Head of Delivery for McDonald’s USA, noted how this integration supports the company’s mission of accessibility:
“With millions of customers visiting McDonalds.com each month, this channel extends our reach, offering a seamless and convenient way to have their McDonald’s favorites delivered. It reflects our continued commitment to meeting customer demands and strengthening accessibility across all touchpoints.”
Strengthening a Long-Standing Global Partnership
The launch of this enhanced U.S. ordering experience is more than just a domestic update—it marks another significant step in McDonald’s and DoorDash’s expanding global partnership. The two companies have been working together for years to improve delivery services across international markets, and today’s announcement adds yet another milestone.
Currently, McDelivery powered by DoorDash (and Wolt, its affiliated brand) is available in 29 countries. Beyond the United States, DoorDash plays a critical role in fulfilling McDonald’s delivery orders in major global markets, including Canada, Germany, Australia, Finland, and Japan.
This expansion not only strengthens DoorDash’s position as a key delivery partner for McDonald’s but also underscores McDonald’s strategy of integrating multiple technology and logistics providers into its global digital ecosystem. The deeper integration with McDonald’s owned digital channels—such as its website and mobile ordering platforms—allows DoorDash’s fulfillment network to operate more efficiently and deliver a high-quality, consistent experience across different geographies.
Driving Innovation and Meeting Customer Expectations
The collaboration reflects a shared commitment between McDonald’s and DoorDash to digital transformation in food delivery. Consumer habits have shifted significantly over the past five years, with a growing number of customers preferring to order meals online rather than dine in or go through the drive-thru.
For McDonald’s, which serves more than 69 million customers daily across the globe, meeting these evolving preferences means investing in technologies that can adapt to different lifestyles, time constraints, and customer expectations.
For DoorDash, partnering with one of the world’s largest quick-service restaurant brands offers an opportunity to showcase its logistics capabilities at scale. By powering McDonald’s delivery orders directly through the McDonald’s website, DoorDash not only increases its order volume but also demonstrates its flexibility in integrating with third-party platforms and branded ordering channels.
Operational Benefits for Both Brands
Beyond the customer-facing benefits, the new ordering platform also delivers operational efficiencies for McDonald’s and DoorDash. By streamlining the ordering process and integrating it directly into McDonald’s online ecosystem, the companies can:
- Reduce friction in the ordering journey, which is expected to boost conversion rates.
- Simplify restaurant operations by providing a consistent, standardized order flow to McDonald’s kitchens.
- Increase delivery efficiency by optimizing routing for Dashers based on real-time order volume and location.
In addition, the reduced need for customer accounts or app downloads may attract new users who have not previously engaged with delivery services, potentially expanding the McDelivery customer base.
A Strategic Step in the Omnichannel Era
In today’s restaurant industry, success increasingly depends on the ability to operate in an omnichannel environment—one in which customers can seamlessly move between different ordering methods, from in-store to drive-thru to delivery, without sacrificing speed, quality, or service.
McDonald’s has been investing heavily in digital channels over the past decade, from its mobile app to self-service kiosks and AI-driven drive-thru systems. The partnership with DoorDash on this new U.S. web ordering system fits neatly into that broader strategy, ensuring that customers have multiple, equally convenient ways to get their meals.
This move also positions McDonald’s to remain competitive with other quick-service chains that are ramping up their digital ordering capabilities, such as Wendy’s, Burger King, and Taco Bell. By making the process as easy as possible—no downloads, no sign-ins—McDonald’s removes a common obstacle that causes customers to abandon online orders before completing them.
