
Organic Ingredients 72% of Consumers Prioritize Organic Ingredients in Personal Care Products
NSF, a globally recognized organization dedicated to public health and safety, has released new consumer research highlighting the increasing importance of health and sustainability in personal care product purchases. The findings reveal a strong consumer preference for clean beauty products that incorporate organic, toxin-free ingredients. However, the study also uncovers a significant trust gap regarding voluntary organic labeling, reinforcing the need for rigorous third-party testing and certification.
Consumer Preferences for Organic Ingredients
The study, conducted by TGM Research on behalf of NSF, surveyed 1,000 Canadian consumers in 2024. The survey focused on personal care products such as skincare, cosmetics, soaps, and shampoos, offering valuable insights into purchasing behaviors and consumer expectations.
A key takeaway from the survey is that organic ingredients matter significantly to consumers. Approximately 72% of respondents indicated that they consider organic ingredients an important factor when choosing personal care products. Additionally, 66% of consumers expressed a strong desire for clear ingredient lists, enabling them to identify potentially harmful substances in the products they use daily. These findings highlight the growing consumer demand for transparency and accountability within the personal care industry.
Trust Issues with Voluntary Labels
Despite the increasing demand for organic products, consumer confidence in voluntary organic labels remains low. Only 5% of Canadian consumers completely trust these labels, with the percentage dropping to just 2% among older consumers aged 60 to 75. This skepticism emphasizes the necessity of reliable third-party certifications that validate organic claims and reassure consumers about product integrity. Without these certifications, many consumers may hesitate to purchase products labeled as organic, fearing misleading marketing tactics or inadequate regulatory oversight.
Health and Environmental Factors Drive Purchases
The survey results indicate that consumer motivation to buy organic personal care products stems from three main factors:
- Personal Health Benefits: Many consumers believe organic products are safer for their health, reducing exposure to synthetic chemicals and potential toxins.
- Minimal Processing and Fewer Chemicals: Shoppers prioritize products that undergo minimal processing and contain fewer artificial additives.
- Environmental Sustainability: Consumers are increasingly conscious of the environmental impact of their purchases, favoring products that promote sustainability and eco-friendliness.
These drivers suggest that as awareness of health and environmental issues grows, the demand for organic personal care products will likely continue to rise.
Willingness to Pay a Premium for Organic Certification
Another significant finding from the survey is that 36% of respondents are willing to pay more for certified personal care products containing organic ingredients. This willingness is even higher among younger consumers (ages 18 to 29), with 46% expressing a readiness to spend extra for verified organic products. This trend highlights the increasing value placed on authenticity and product quality among younger generations, who often prioritize ethical and sustainable consumer choices.

NSF/ANSI 305: A Benchmark for Organic Personal Care Certification
To address the need for rigorous organic certification in the personal care industry, NSF introduced NSF/ANSI 305: Personal Care Products Containing Organic Ingredients in 2009. This standard, one of the only consensus-based certifications for personal care products, has become a best practice recognized by the Organic Trade Association and trusted by major retailers like Whole Foods Market.
Unlike food products, which are regulated under Canada’s organic certification laws, personal care products do not fall under the same regulatory framework. This means Canadian consumers must seek alternative certifications to verify organic claims. NSF/ANSI 305, along with the United States Department of Agriculture’s (USDA) National Organic Program (NOP), provides a credible validation for organic personal care products. However, because NOP standards were originally designed for food, personal care products often face additional challenges in obtaining certification due to their complex formulations and non-food ingredients.
The Role of Quality Assurance International (QAI)
Quality Assurance International (QAI), an NSF company specializing in organic certification, plays a crucial role in verifying that personal care products meet strict organic standards. To achieve NSF/ANSI 305 certification, manufacturers must undergo thorough technical evaluations and on-site inspections of their products, labels, and facilities. Certified products must contain at least 70% organic content by weight, with all remaining ingredients meeting strict criteria, including being GMO-free. Consumers can access a publicly available list of certified products through the QAI website, enhancing transparency and trust.
Why NSF/ANSI 305 Matters to Consumers
According to Roxanne Beavers, Senior Technical Reviewer on NSF’s Product Certification team, the research confirms that consumers are looking for more organic options in personal care products. “NSF’s research proves that consumers also want to see more organic options when selecting personal care products, further validating why certification to NSF/ANSI 305 is so valuable,” Beavers stated.
To make the certification more accessible and understandable to consumers, the NSF/ANSI 305 “Contains Organic Ingredients” mark has recently been updated for greater clarity. This mark serves as an assurance that products meet stringent organic standards, helping shoppers make informed purchasing decisions.
Expanding Organic Certification Beyond North America
In addition to NSF/ANSI 305, QAI certifies personal care products according to organic standards in multiple regions, including Canada, the United States, Mexico, and the European Union. The organization also provides support for companies exporting organic products to Asian markets, ensuring that businesses comply with international regulations and reach a broader consumer base.