Toast, the digital platform tailored for the restaurant industry, has unveiled its latest innovation: the Restaurant Management Suite. Drawing on insights gleaned from over 100,000 restaurant locations, including renowned brands such as Caribou Coffee, Papa Gino’s & D’Angelo, Bar Louie, and Nothing Bundt Cakes, Toast’s Restaurant Management Suite equips enterprise-level brands with the tools they need to effectively oversee their operations.
Steve Fredette, President and Co-Founder of Toast, emphasizes the importance of providing operators with intuitive solutions in today’s fiercely competitive landscape. He notes that the breadth and diversity of Toast’s customer base uniquely position the company to understand and address the challenges faced by restaurant operators. With features like Benchmarking, Multi-Location Management, and Menu Manager and Publishing Center, the Restaurant Management Suite is tailored to enhance performance and facilitate growth, particularly for multi-unit brands.
The cornerstone of the suite is Advanced Restaurant Analytics, which leverages AI-powered classification tools to furnish teams with comprehensive data and insights. This empowers brands to make informed decisions across their locations, tackling challenges such as managing multiple service channels and interpreting guest data. Advanced Restaurant Analytics offers detailed insights into sales and menu performance, including location-specific reporting and competitive benchmarking tools.
Among its key features, the Benchmarking tool enables leaders to compare performance metrics against aggregated data from Toast restaurants. This includes sales and order volume analysis by restaurant type and menu performance based on food and beverage categories. Such insights enable operators to identify opportunities for revenue growth, such as introducing new menu items or adjusting pricing strategies.
Furthermore, the enhanced Multi-Location Reporting feature allows restaurant leaders to gain a holistic view of their business, segment locations, and compare key performance metrics. The Menu Manager and Publishing Center streamline menu management across locations, facilitating quick adjustments to meet changing guest preferences and operational needs. Multi-Location Management simplifies the standardization of configurations and settings across large footprints, thereby reducing administrative burdens.
Testimonials from brands like WaBa Grill attest to the efficacy of Toast’s solutions in streamlining operations and driving consistency across multiple locations. The suite also offers seamless integration with over 200 third-party tools through the Toast API, ensuring efficient data sharing and customization. Additionally, Toast prioritizes payment security with End-to-End Encryption (E2EE) and Point-to-Point Encryption (P2PE) solutions, catering to the stringent security requirements of enterprise brands.
With tiered offerings catering to businesses of all sizes, Toast’s Restaurant Management Suite is designed to meet the diverse needs of its customers. However, it’s important to note that customer testimonials are self-reported and may not guarantee similar results for every user. Toast emphasizes that the development and release of products and features remain subject to change, reflecting its commitment to continuous innovation and improvement.
