JBS Foods, a leading global food company, has announced an expanded partnership with ManageEngine, the enterprise IT management division of Zoho Corp. This collaboration is set to enhance JBS Foods’ global technology infrastructure by standardizing IT management across its operations. The decision to deepen this partnership was driven by several factors, including ease of implementation, seamless integrations with third-party tools, a better employee experience, and ManageEngine’s 15-year track record as a trusted solutions provider for JBS Foods.
According to Wendi Collins, IT Director at JBS Foods, the company’s strategy is centered on achieving operational excellence by implementing lean and effective solutions that do not compromise security or functionality. “ManageEngine provides the flexibility and depth we need to standardize IT management across our global footprint, ensuring seamless integration and faster time-to-value in our United States facilities as well as our regional divisions in Australia, Mexico, and Europe,” Collins stated.
A Trusted Partnership for IT Standardization
JBS Foods relies on its partnership with ManageEngine to streamline and unify infrastructure management across its global operations. This involves managing over 25,000 endpoints, 250 IT staff, and more than 70,000 users in the U.S. alone. The collaboration is built on strong relationships between JBS Foods’ IT team and ManageEngine’s technical support, product development, account management, and other key teams.
The partnership is designed to provide JBS Foods with the tools necessary for efficient IT operations while ensuring compliance and security. With ManageEngine’s solutions, JBS Foods has been able to implement key improvements that drive efficiency, security, and productivity across its operations.
Key Benefits and Highlights of the Expanded Partnership
Simplified Implementation and Integration
As a company that continues to grow through acquisitions, JBS Foods requires IT solutions that can be implemented quickly and integrated seamlessly with existing and third-party software. ManageEngine’s suite of solutions has played a crucial role in ensuring that acquired companies’ IT infrastructures are managed effectively, minimizing disruptions and reducing the complexity associated with mergers and acquisitions.
ManageEngine’s platform offers out-of-the-box compatibility with a wide range of third-party tools, which is essential for JBS Foods’ dynamic IT environment. The ability to seamlessly integrate new acquisitions into the existing IT ecosystem ensures faster onboarding of acquired companies and an overall more efficient operational structure.
Consolidated Endpoint Security and Compliance
With the adoption of Endpoint Central, JBS Foods has successfully consolidated endpoint management and security, replacing a patchwork of tools from eight different vendors. This move has significantly improved security, visibility, and compliance across the company’s vast network.
Key achievements in endpoint security and compliance include:
- Automated patching, which ensures that third-party applications remain compliant and secure against vulnerabilities.
- Increased visibility into devices beyond the corporate network, allowing for enhanced monitoring and security controls.
- The ability to generate comprehensive, out-of-the-box reports that offer real-time insights into IT infrastructure performance.
- A 90% faster response time to software vulnerabilities through improved patch management.
- Zero-touch deployment for 95% of the company’s devices, reducing the time and effort required for IT administration.
By standardizing endpoint management, JBS Foods has significantly improved its security posture while reducing IT complexity and operational inefficiencies.
Standardized Global IT Management
As a multinational corporation, JBS Foods operates in multiple regions, each with unique IT requirements and challenges. ManageEngine’s products have enabled the company to streamline IT management across more than 15 domains, providing a unified approach to infrastructure management.
Key features of this standardization include:
- Real-time tracking of operational metrics to enable proactive issue resolution and infrastructure optimization.
- A centralized IT management console that consolidates monitoring, reporting, and control functions for all global operations.
- Automated workflows that improve efficiency, reduce manual workload, and minimize human errors.
- Customizable dashboards that provide personalized insights for IT teams, helping them make data-driven decisions.
With a more standardized IT infrastructure, JBS Foods can operate more efficiently and adapt more quickly to changing business needs.
Enhanced Employee Experience and Productivity
In today’s hybrid work environment, JBS Foods depends on ManageEngine’s solutions to support a distributed workforce. Employees, whether working from corporate offices, production facilities, or remotely, can request IT support, software installations, and updates seamlessly.
The improved employee experience includes:
- A self-service mobile app that allows employees to report issues, request support, and track IT tickets from anywhere.
- An extensive knowledge base that empowers employees to resolve common IT issues independently, reducing help desk workload.
- Real-time IT support for drivers and delivery agents through LTE-connected tablets, ensuring uninterrupted logistics operations.
- A 30% reduction in help desk ticket volume, demonstrating improved issue resolution and fewer recurring problems.
By implementing these user-friendly solutions, JBS Foods has enhanced employee productivity and reduced IT support costs, enabling teams to focus on more strategic initiatives.
The Future of IT Management at JBS Foods
The expanded partnership between JBS Foods and ManageEngine aligns with a broader industry trend in enterprise IT, where businesses are shifting their focus from operating disparate tools to achieving streamlined, outcome-driven IT management.
Rajesh Ganesan, CEO at ManageEngine, commented on the significance of this partnership, stating, “Enterprise IT teams are increasingly focusing on delivering business outcomes rather than operating various tools inside the enterprise. The IT team at JBS Foods saw such a transformation, and we are thrilled that the team chose ManageEngine to achieve that goal. Standardizing on one platform that offers a full spectrum of capabilities helps our customers focus on what matters most to them, which is the mission that drives us at ManageEngine.”
JBS Foods’ approach to IT standardization sets a precedent for other large-scale enterprises looking to optimize technology infrastructure while maintaining security, flexibility, and efficiency. With ManageEngine’s suite of solutions, JBS Foods is well-positioned to navigate future technological advancements, ensure continued operational excellence, and support ongoing business growth.
As the food industry continues to evolve with digital transformation, JBS Foods’ commitment to IT standardization and efficiency underscores its dedication to innovation and operational excellence. This expanded collaboration with ManageEngine represents a strategic step forward in ensuring that the company’s IT infrastructure remains resilient, scalable, and future-ready.
